Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Megan Sbrana Family Therapy (“we,” “us,” or “our”), operated by Megan Sbrana, LMFT, collects, uses, and protects information when you visit megansbranafamilytherapy.com (the “Site”) or otherwise interact with us online, such as by submitting a contact form or requesting a consultation.
This Policy applies to information collected through the Site. It does not apply to Protected Health Information created once you become a client. If you are an existing or prospective client, your clinical records and communications related to your care are governed separately by our HIPAA Notice of Privacy Practices, which is provided to you directly and controls in the event of any conflict with this Policy.
Information We Collect
We may collect the following categories of information:
- Contact information you provide, such as your name, email address, and phone number, when you fill out a consultation request or contact form.
- Information you choose to share in a message, such as a brief description of what brings you to therapy.
- Technical information collected automatically, such as your IP address, browser type, device type, and pages viewed, typically through cookies or similar technologies.
- Scheduling information if you book an appointment through a third-party scheduling platform (see “Third-Party Services” below).
We do not knowingly collect payment card information directly; any online payments are processed by a third-party payment processor, as described below.
How We Use Information
We use the information we collect to:
- Respond to inquiries and consultation requests.
- Schedule and manage appointments.
- Maintain, improve, and secure the Site.
- Understand how visitors use the Site so we can improve its content and usability.
- Comply with applicable legal and professional obligations.
We do not use information submitted through the Site for advertising purposes, and we do not sell your personal information.
Cookies and Analytics
The Site may use cookies or similar technologies, including analytics tools such as [Google Analytics], to understand how visitors use the Site. You can control or disable cookies through your browser settings; disabling cookies may affect some Site functionality.
Third-Party Services
We may use trusted third-party services to operate parts of the Site and our practice, such as:
- A scheduling platform (e.g.,) to manage consultation and appointment requests.
- A website hosting provider and, if applicable, a form or email service to receive inquiries.
- A payment processor for any online payments.
These third parties have access only to the information necessary to perform their function and are responsible for maintaining the confidentiality and security of that information under their own privacy practices, which we encourage you to review.
Data Security
We use reasonable administrative and technical safeguards designed to protect information submitted through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive clinical details through unsecured contact forms or email; a brief message requesting a consultation is sufficient.
Children’s Privacy
The Site itself is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. Our clinical services for teens and young adults are separate from Site data collection, and any minor client’s participation in therapy is subject to applicable parental consent and confidentiality laws, as explained directly to families as part of the intake process.
Your Privacy Choices
Depending on your state of residence, you may have rights to know what personal information we have collected about you, request deletion of certain information, or opt out of certain uses. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Megan Sbrana Family Therapy
Megan@megansbranafamilytherapy.com
This Privacy Policy is a general template and has not been reviewed by an attorney. Given HIPAA and California-specific privacy requirements applicable to mental health practices, we recommend having it reviewed by a qualified attorney before publishing.